DM README Creator — Turn Chat Rules into Shareable READMEsIn online communities—whether on Discord, Slack, Telegram, or niche chat platforms—clear guidance matters. Rules, expectations, and simple how-tos reduce confusion, prevent conflict, and save moderators time. Yet many communities rely on scattered messages, pinned notes, or unwieldy FAQs that members ignore. The DM README Creator offers a focused solution: convert chat rules and common direct-message workflows into clean, shareable README files that are easy to distribute, update, and reference.
Why a README for DMs?
Direct messages (DMs) are the most private, immediate way members interact with moderators, bots, or each other. But DMs also carry common problems:
- Important instructions get buried in long message threads.
- New members ask repetitive questions by DMing moderators.
- Moderation actions (warnings, appeals, support steps) lack a consistent format.
- Bot commands and templates aren’t always documented where users will look.
A README tailored for DMs solves these problems by providing a compact, consistent, and portable document that outlines how DMs should be used, what to expect, and step-by-step procedures for common situations.
Key Features of a DM README Creator
A good DM README Creator should include:
- Clear templates for common DM scenarios (support requests, appeals, reporting, verification).
- Sections for quick rules, expected response times, and escalation pathways.
- Examples of well-formed messages for users to copy/paste.
- Bot command references and usage examples.
- Versioning and changelog support for keeping the README up to date.
- Export formats: Markdown (README.md), PDF, and in-chat snippets for pasting directly into DMs or pinned messages.
- Customization: tone (formal vs. casual), branding (server/bot name), and localized language support.
Suggested Structure for a DM README
A concise, user-friendly DM README typically includes:
- Short introduction — who this README is for and why it exists.
- Quick rules — a bulleted list of do’s and don’ts for DMing moderators or bots.
- Response times — realistic expectations for replies.
- How to format your message — a template with fields (subject, issue, screenshots/links, desired outcome).
- Common requests — step-by-step processes (reporting, ban appeals, support troubleshooting).
- Bot commands — brief command list with examples.
- Escalation & privacy — when and how issues are escalated; what data is retained.
- Changelog & contact — last updated date and alternative contact channels.
Example DM README (Markdown)
Below is an example layout you could generate with a DM README Creator. It’s concise, practical, and ready to paste as README.md.
# DM Guidelines — [Server Name] Welcome! This README explains how to DM the moderation team and bots for help. ## Quick Rules - Be respectful and concise. - Do not DM moderators about public moderation decisions; use the appeal form (link). - Avoid sending large attachments without asking first. ## Response Times - Moderators: typically within 24–72 hours. - Appeals: up to 7 days depending on queue. - Bot responses: instantaneous for commands; delayed for actions requiring moderator approval. ## How to Format Your Message Subject: [Short summary] Issue: [Describe the problem] Relevant links/screenshots: [links] Desired outcome: [what you want] Example: Subject: Unable to verify account Issue: I followed the verification steps but the role wasn’t applied. I attached a screenshot. Desired outcome: Please verify my account. ## Common Requests ### Reporting a user 1. Provide username + discriminator (or profile link). 2. Attach screenshots or chat logs. 3. Indicate if immediate action is needed. ### Ban appeal 1. Include ban date and reason (if known). 2. Explain why the ban should be reconsidered. 3. Share any relevant context or evidence. ## Bot Commands (examples) - `!verify` — starts verification flow. - `!report @user reason` — files a report for moderators. ## Escalation & Privacy - Private messages may be shared with moderation staff for review. - Sensitive personal data should be redacted unless required for the case. ## Last updated - 2025-08-30
Best Practices for Writing DM READMEs
- Keep it short: People scanning DMs want quick answers. Aim for 300–700 words.
- Use templates: Provide copy/paste templates so users don’t guess what to write.
- Be explicit about timelines: “Within 24 hours” beats “soon.”
- Offer alternatives: If DMs are inappropriate for a certain issue, point to forms or channels.
- Version control: Track edits and include a “last updated” line.
- Localize: Offer translated READMEs for multilingual communities.
Automation & Workflow Ideas
- Integrate the DM README Creator with onboarding bots so new members receive the README automatically when they join.
- Use webhooks to post README updates to a pinned channel or announcement feed.
- Offer a slash-command that returns the appropriate section of the README for quick access (e.g., /dm-readme reporting).
- Provide templates per role (support team vs. moderators) so each team has tailored instructions.
Benefits to Community Health
Turning chat rules and DM procedures into shareable READMEs reduces friction for both users and moderators. It lowers repetitive questions, standardizes support quality, and creates an auditable trail of guidance that can be referenced during disputes. Think of a DM README as the instruction manual for private conversations in your community—compact, discoverable, and authoritative.
If you want, I can:
- Generate a customized DM README for your server (tell me server name, common DM scenarios, tone).
- Produce translations or export-ready Markdown/PDF files.