How to Use PhotoSync Companion Portable to Sync Between DevicesPhotoSync Companion Portable is a handy device for photographers, travelers, and anyone who wants to move photos and videos between devices without relying on the cloud. This guide walks you through setup, common workflows, troubleshooting, and tips to get the most out of the device.
What is PhotoSync Companion Portable?
PhotoSync Companion Portable is a small, battery-powered device that creates a local Wi‑Fi hotspot and runs the PhotoSync Companion software. It lets you transfer photos, videos, and other media between cameras, smartphones, tablets, and computers without an internet connection. The device supports wireless transfers using the PhotoSync app (iOS/Android), wired access via USB or SD card, and often includes a built-in SSD or SD card slot for storage and backup.
Before you start: what you’ll need
- A PhotoSync Companion Portable device, charged.
- The PhotoSync app installed on the devices you want to sync (iOS, Android, Windows, macOS).
- Photos or videos stored on a smartphone, tablet, camera, SD card, or USB drive.
- Optional: USB-C/USB-A cable, card reader, or external storage devices if you want wired transfers.
Initial setup
- Charge the device fully. Most units include a USB-C charging port.
- Power on the PhotoSync Companion Portable. It should broadcast a Wi‑Fi network (SSID) named something like “PhotoSync-Companion-XXXX.”
- Connect your phone/tablet/computer to that Wi‑Fi network. No internet is required; the local network enables direct communication with the device.
- Open the PhotoSync app on your device. In the app, go to the device list and select the Companion Portable. The app will usually auto-detect the device when both are on the same network.
Basic transfer workflows
Below are common workflows for different scenarios.
A. From smartphone/tablet to Companion (backup)
- Open the PhotoSync app and grant it permission to access photos/media.
- Select the photos and videos you want to back up (tap to select or choose entire albums).
- Tap the transfer button and choose the Companion Portable as the destination.
- Choose the transfer mode (backup, move, or copy). Backup will save files to the Companion without deleting them from the source device.
- Start transfer. Progress will be shown in the app. Files are saved to internal storage or an inserted SD/USB.
B. From camera SD card to Companion
- Insert the camera’s SD card into the Companion’s card slot or use a connected card reader.
- Access the Companion from the PhotoSync app or via the Companion’s web interface (if available).
- Browse the card contents and select files or folders to import to the Companion’s storage.
- Start import; files will be copied over.
C. From Companion to another device (download/share)
- Connect the receiving device to the Companion’s Wi‑Fi.
- In PhotoSync, choose the Companion as the source and select files to download.
- Select the receiving device as the target (your phone/tablet/computer).
- Start transfer; files will be saved to the device’s camera roll, file system, or a selected folder.
D. Direct device-to-device transfers via Companion
PhotoSync Companion can act as a middle‑man to enable device-to-device transfers when devices can’t see each other directly. Connect both devices to the Companion’s Wi‑Fi and use the app to select one device as source and the other as destination.
Advanced features and settings
- Automatic backup: Enable automatic backup to the Companion when the app detects its Wi‑Fi SSID. You can configure this to run only when charging or over certain battery thresholds.
- File naming and folder structure: Configure how files are stored (by date, original folder, or custom templates). Useful to avoid duplicates and keep organization.
- Format conversion: Some Companion models or the app can transcode video or convert RAW to JPEG during transfer to save space or ensure compatibility.
- Encryption and password protection: If available, set a password for the Companion’s web UI and storage to prevent unauthorized access.
- Firmware updates: Periodically check for device firmware updates through the PhotoSync app or web interface to get performance and security improvements.
Troubleshooting common issues
- Device not appearing in app: Ensure your phone/tablet is connected to the Companion’s Wi‑Fi. Restart the Companion and the PhotoSync app if needed.
- Slow transfer speeds: Move devices closer to the Companion, disable other Wi‑Fi interference, use wired transfer (USB or card) for faster speeds, or check if the Companion’s battery saving mode limits performance.
- Permissions problems (iOS/Android): Grant PhotoSync permission to access photos, local network (iOS), and files. Reinstall app if permissions become stuck.
- Insufficient storage: Check the Companion’s available storage via the app/web UI. Offload or delete old backups, or connect external storage if supported.
- Corrupted files after transfer: Try re-importing from the original source. Ensure the SD card or cable is healthy; run diagnostics if the Companion offers them.
Best practices and tips
- Keep at least one backup copy on a separate device or drive, not only on the Companion.
- Label or tag backups by date and trip to make retrieval easier.
- Use battery-saving settings wisely—avoid running large transfers when the Companion or mobile device battery is low.
- Periodically update firmware and app to maintain stability and security.
- For photographers working with RAW files or large video files, prefer wired transfers or insert the SD card directly into the Companion.
Example quick workflow (travel photographer)
- End of shoot: eject camera SD card and insert it into PhotoSync Companion Portable.
- Open PhotoSync app, import full card to a dated folder on the Companion.
- While importing, connect phone to Companion and auto-backup new photos to Companion as a second copy.
- After backup completes, use the Companion to copy selected JPEGs to a tablet for quick edits and sharing.
Conclusion
PhotoSync Companion Portable provides a flexible, offline method to sync and back up media between cameras, phones, tablets, and computers. By familiarizing yourself with its Wi‑Fi hotspot workflow, card/USB options, and app settings for automation and organization, you can speed up transfers and protect your photos while traveling or working without reliable internet.